We've hired MicroPlumbing several times w/good results. Last time the roofers (Lasting Improvements -- never hire them) after failing to fix a leak tried to say it was plumbing leak. I emailed the picture they took to Micro who replied they'd be glad to help but they hated to waste my money as they could tell from the picture it was not plumbing leak. The roof was under warranty so I had to hire them to come out & confirm that. Later hired another company that DID fix the leak. But I believe the incident shows Micro is honest.