Privacy
Privacy policy
What this website collects, why, and the choices you have.
Effective November 5, 2026.
Who we are
Micro Plumbing, Inc., 8988 J Street, Omaha, NE 68127, (402) 895-1212, info@microplumbing.com. This policy covers the website at microplumbing.com.
What you give us
When you send a service request, an emergency request or a job application, we receive what you type: your name and phone number, and anything else you choose to add, such as your email, address or town, and details about the job. We also note the page you sent it from and the time. Requests are saved on the website, where only the shop can see them, and emailed to the shop.
What the site records on its own
To learn which pages help people and to follow up well, the site records visits: the pages you open and how long you stay, how you arrived (for example a Google search, Google Maps, an ad, another website, or typing the address), the kind of device (phone, tablet or computer), and what you tap, such as the phone number, buttons, and links to other sites, and whether you start or send a form. A random visitor number, kept in a cookie, ties one visit to the next.
A visit does not carry your name. If you send a form, your request includes the visitor number, so the shop can see what you looked at before you reached out and help you faster. The site does not keep your network (IP) address with visits or requests; it counts requests from one connection for a short time only to stop spam.
Google services
The site uses Google Analytics to measure visits in total, and shows reviews and a map from Google. Google may set its own cookies and receive your network address when these load, under Google's privacy policy. You can turn Google Analytics off in your browser with Google's opt-out add-on.
How we use it
To call you back, give estimates, schedule and do the work you asked about, and answer your questions; to consider job applications; to see which pages and services people look for so we can improve the site; and to keep out spam and abuse.
Who we share it with
We do not sell your information or share it for anyone else's marketing. It is handled by the companies that run the site for us (website hosting, email delivery and Google Analytics), only to provide those services, or when the law requires it.
Paying a bill
The Pay a bill link takes you to a secure page run by our payment processor. Card details are entered there, not on this website, and that page has its own privacy policy.
Your choices
- Browsers that send Global Privacy Control are not tracked by the site at all.
- You can block or clear cookies in your browser. The site still works; it just will not remember earlier visits.
- To see, correct or delete what we have on file about you, call (402) 895-1212 or email info@microplumbing.com.
How long we keep it
Visit records are deleted after about 13 months. Service requests and applications are kept as business records. Messages held as likely spam are deleted after 30 days.
Children
The site is meant for adults arranging plumbing work and is not directed at children under 13.
Changes
If this policy changes, the new version is posted here with a new date.
See also: Cookie policy and Terms of use.